Privacy Policy

This Privacy Policy explains what personal information Norgrave ("we," "us") collects, how we use and protect it, and your rights.

Data Controller

Norgrave is the data controller responsible for your personal information. Contact: info@norgrave.com, 2277 Highway 36 W, Saint Paul, MN 55113, USA, (612) 450-1907.

Personal Data We Collect

Order information: name, billing/shipping address, email, phone, and payment details (processed securely by our payment provider — we do not store full card numbers).
Account information you provide if you create an account.
Device & usage data: IP address, browser type, pages viewed, and cookies for analytics and Site functionality.

How We Use Your Data

To process and fulfill orders, arrange shipping, and provide customer support.
To send order updates and, with your consent, marketing emails (unsubscribe anytime).
To improve our Site, prevent fraud, and comply with legal obligations.

Data Protection & Security

We use industry-standard measures, including SSL encryption at checkout, to protect your personal information. Payments are handled by PCI-compliant providers. No method of transmission is 100% secure, but we work to safeguard your data.

Sharing Your Data

We share data only as needed to run our business — with payment processors, shipping/fulfillment partners, and analytics providers — and when required by law. We do not sell your personal information.

Cookies

We use cookies to keep your cart, analyze traffic, and improve your experience. You can control cookies through your browser settings.

Your Rights

Depending on where you live, you may have the right to access, correct, or delete your personal data, or opt out of marketing and certain data sharing. To exercise these rights, email info@norgrave.com.